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Dog training questions, answered
Everything people usually ask before booking a free consultation.
What is your training philosophy?
Our program is built on positive reinforcement, redirection of unwanted behavior, and a strong line of communication with clear, concise expectations. It’s rooted in canine psychology and customized to every dog and owner.
Can you train any dog?
We can train any dog, but what matters most to us is that you are able to control and train your dog. That’s why you’re part of every session.
Do you work with rescue and adopted dogs?
Yes. Scott has spent years volunteering in animal shelters and adoption facilities, working hands-on with dogs from all backgrounds, temperaments, and behavioral challenges.
What areas do you serve?
We’re based in Jupiter and serve all of Palm Beach County, including Tequesta, Juno Beach, Palm Beach Gardens, West Palm Beach, Wellington, and Boca Raton.
Do you train in person?
Most sessions happen live over video from your home. In-person sessions are available in Palm Beach County when your dog’s needs call for it. In-person pricing may vary with travel distance.
How does virtual dog training work?
You join a live video call with your dog at home. Scott explains each exercise, often demonstrates it with one of his own dogs, then watches you practice and coaches you in real time.
Do you offer board and train?
No. You train your own dog with Scott coaching you, so your dog learns to listen to you and the results last after the program ends.
How much does training cost?
Obedience 1, 2, and 3 are each $900 for 8 private sessions. Save $100 on each additional program: two programs are $1,700 and all three are $2,500. Prices are subject to change.
Where should my dog start?
Most dogs start with Obedience 1, since Obedience 2 and 3 build on it. Scott will go over your dog’s history during your free consultation and recommend where to begin.
Do I get anything to track my progress?
Yes. Every client gets a private client portal: your completed sessions, this week’s homework, your upcoming session dates, a profile for your dog, and a place to send Scott practice videos. You also get a certificate of completion when you finish a program.
Is there homework?
Yes, and it’s where most of the progress happens. Plan on about 15 minutes every morning and 15 minutes every night, 7 days a week. At the start of each session you’ll show what you practiced, and you move forward once it’s solid. You’ll have support during the week by text, email, or phone.
What if I need to reschedule?
Just text, call, or email us at least 24 hours before your session. Late cancellations and no-shows are charged a prorated session fee, and single programs must be completed within 90 days.
What is your refund policy?
Program fees are paid before training begins and aren’t refundable for early cancellation. If you or your dog become ill or injured, sessions can be made up later. Full details are in our Client Training Agreement.
Do you guarantee your training?
Yes, with conditions. If you put in the recommended practice time and we determine your dog can’t be trained with our program for congenital reasons, you’ll receive a full refund. See our Client Training Agreement for details.
What are your hours?
Monday to Saturday, 7:00 am to 6:00 pm. We’re closed on Sunday.
What forms of payment do you accept?
Cash, Venmo, Zelle, debit, and all major credit cards.
Can I enroll and pay online?
Yes. Choose your program on our checkout page and pay securely by card, Apple Pay, or Google Pay. Scott will then reach out to schedule your first session.
Can you help with aggression?
Tell Scott about your dog’s behavior during your free consultation, including any history of bites, so he can recommend the safest plan. That may include in-person sessions.
Ready to meet your best-behaved dog?
Start with a free consultation. Tell Scott about your dog and he’ll build a plan customized to your dog and your family.